Blog #19: Amazon Advantage
I have received a few emails from friends as to where they could buy the album, so I thought I would use them as guinea pigs to see if the 'Amazon Advantage' program. I received an email to ship a copy to Amazon's Kentucky Distribution center. I know I had received more than one order(friends had told me), so I knew something weird was going on with my Amazon account.
Finally emailed Amazon.com and got an email back with this circular logic:
"I reviewed your Advantage order history and found that the order XXXXXXX has
been received and processed into inventory. However, I've investigated your
account and found that order shipped to us arrived in damaged condition and
cannot be sold. This information is included in your online account when you
click the Reports tab from the home page. Damaged inventory will be classified
in the Unsellable column.
As we currently do not have any new copies suitable for sale to customers, the
availability status of this title has reverted to "temporarily out of stock."
When we receive new copies from you we will be able to post an availability
estimate of "ships within 24 hours."
As stated in the Advantage Membership Agreement, items arriving damaged will be
returned to you. Please do not send a replacement shipment for damaged or
returned items as we will order more copies from you as needed."
Translation: "We can't sell your CD because we don't have any in stock, because it got damaged on the way here. We'll sell more of your CDs when we get more in stock.....but don't send us any more until we ask. And people won't buy any because they're listed as 'out of stock'.
I'm going to call Amazon this week and try to get this worked out.....
Still waiting to hear back from CDbaby and itunes
SO, the CDs still aren't available :(